Contact Us
Got a question about one of our reviews, spotted something that needs updating, or just want to flag a new casino for us to look at? We're glad to hear from readers who take their time finding a trustworthy site to play at, and contacting us is straightforward.
How to reach us
The best way to get in touch is by email at [email protected]. Whether you're asking about a specific brand featured on Social Casinos, reporting a broken link, or sending general feedback on how we compare Canadian online casinos, send it through and we'll get back to you as soon as we're able.
When you write in, it helps to include:
- The name of the casino or page your message relates to
- A short description of the issue or question
- Any screenshots or details if you're reporting an error on the site
What we can and can't help with
We're an independent review and comparison site, not a casino operator. That means a few things about what we can realistically do:
- We can update, correct or clarify information on our pages if something looks out of date
- We can point you toward our Responsible Gambling page if you're concerned about your own play or someone else's
- We can't process deposits, withdrawals, account verification or bonus disputes — those go through the casino itself, since we don't hold player funds or accounts
- We can't offer legal, financial or tax advice related to gambling winnings
If your query is about a specific transaction, a locked account, or a bonus that hasn't credited, your fastest route is the live chat or support desk of the casino brand in question. Our reviews cover licensing, game selection and bonus terms at the sites we list, but day-to-day account issues sit with the operator.
Reporting an error or outdated detail
Bonus terms, wagering requirements and payment options at Canadian online casinos change fairly often. If you notice something on Social Casinos that doesn't match what a casino currently offers — a promotion that's expired, a payment method that's no longer available, or a rating that seems off — let us know. We rely on reader reports as one signal, alongside our own periodic checks, to keep listings accurate.
Feedback on our rankings
Our ratings and reviews are built from publicly available information on licensing, game libraries, banking options and bonus terms, not from personal play or deposits. If you've had a direct experience with a casino we cover and think our write-up misses something relevant, we're happy to hear the detail and review it. Feedback like this doesn't change our ranking method, which stays independent of any commercial relationship with the brands listed, but it does help us flag things worth a closer look.
Other useful pages
Before writing in, you might find your answer already covered elsewhere on the site. Our About Us page explains who runs Social Casinos and how we approach reviews, our Responsible Gambling page has guidance and support resources for safer play, and our Terms and Conditions page sets out the rules for using this site.
However you reach out, we read every message. There's no need to follow up more than once — if we need more information, we'll ask.